Full Service Sewing Machine Repair Services


SEWING MACHINE REPAIR - EFFECTIVE 3/31/2020

As we are all working together to "flatten the curve" it is comforting to see so many people sewing - masks, hospital caps, gowns, etc. as well as sewing for themselves and family members.

Sometimes, our machines seem to have minds of their own. We want to keep all of you sewing and we know how hard it is when your machine acts up. At this time, we are going to try and provide you service but with some very strict - no contact - rules relating to drop off and pick up - something we are able to do as an essential service exception.

Please know - you will NOT be allowed inside the shop. And, drop off and pick up will be by APPOINTMENT ONLY.

Here is how this will work:
1. Customers with sewing machine's in need of repair or service should contact Quilter's Haven - leave a message (651) 322-7071 or email (quilthav@frontiernet.net). We will contact you to arrange a pick up or drop off time. DO NOT JUST LEAVE YOUR MACHINE OUTSIDE THE SHOP.
2. Please provide your name, phone number, type of machine, serial number if possible, and a description of the problem or service requested. Also, write this information on a slip and attach to the machine.
3. At the arranged time, we will do a curbside pick up or drop off. We ask that you respect that we cannot allow you in the shop and ask that before we open the door to retrieve your machine, you put at least 6 feet or more of space between us.
4. When service is completed, we will contact you for payment of the charges and to offer you a time for pickup. If you will be sending someone other to pick it up, please indicate who that will be and tell that person we may ask for identification.

Our technician has indicated he will be in the shop Monday and Friday.

Once you have dropped off or picked up your machine - please be responsible and GO HOME and avoid any other contact. We love our customers and we want all of us to be healthy and ready to sew and quilt lots and lots on the other side of this virus!

Stay healthy and stay safe! TOGETHER we can do this!!





SEWING MACHINE REPAIR OR SERVICE
 
Quilter's Haven has a team of Bernina Certified technicians who service Bernina machines along with all other brands.  Our team is lead by Dave who has over 40 years experience.  Our techs work in the shop on Monday, Wednesday, and Friday but you can drop off your machine for service and repair any day of the week.  All the work is done in house. 

The cost of a general cleaning, oiling and adjustments is $99.95.



Quilter's Haven is located in Rosemount, Minnesota, about 1/2 mile north of County Road 42 (150th St.) on Highway 3 (South Robert Trail). County Road 42 (150th St.) traveling west is accessible from 52 and 55, and Hwy 35W or 77 (Cedar Ave) to the East.

Effective 3/28/20:
Shop is closed to the public
Please call, email, or send FB message if you have a request

Shop Hours starting 3/17/20:
Monday - Saturday: 10am -
 5pm
Sunday: 12 Noon - 4pm

 

QUILTER'S HAVEN
2930 146th Street, Suite 108
Rosemount, MN  55068
Telephone: 651-322-7071
Email Us: quilthav@frontiernet.net